Rules and regulations for staying with a pet at Baltic Season SPA Apartments

Effective from: 01.08.2026

These Rules constitute an appendix to the Terms and Conditions for the Provision of Accommodation Services at Baltic Season.

§ 1. General provisions

  1. These Rules set out the conditions governing stays of Guests with animals at Baltic Season and the related rights and obligations of the Guest and the Operator.
  2. These Rules form an integral part of the accommodation services agreement where a Guest stays with an animal.
  3. The terms used in these Rules mean:
    a) Operator – the entity identified as the operator of the Property in the Terms and Conditions for the Provision of Accommodation Services;
    b) Property – the Baltic Season property, including the common areas and grounds under the Operator’s control;
    c) Apartment – the unit made available to the Guest as part of the reservation;
    d) Guest – the person using the accommodation services and responsible for the animal during the stay;
    e) Animal – a dog or cat whose stay has been reported in advance and accepted by the Operator.
  4. The Guest is responsible for compliance with these Rules regardless of whether they are the owner of the animal.

§ 2. Conditions for accepting an animal

  1. The Operator permits stays of dogs and cats weighing no more than 10 kg. In the case of a dog, an additional condition is that it must be at least 12 months old.
  2. A maximum of one animal may stay in one Apartment, unless the Operator gives prior consent for a larger number of animals.
  3. The intention to arrive with an animal must be reported when making the reservation, stating the animal’s species, breed, age and weight.
  4. The animal’s stay is permitted only after receiving confirmation of the Operator’s consent by e-mail, through the reservation system or on another durable medium.
  5. The animal must be healthy, clean, well-groomed, show no aggressive behavior and pose no threat or nuisance to other persons or animals.
  6. At the Operator’s request, the Guest presents the animal’s health booklet or pet passport and a document confirming the vaccinations required by law. In the case of a dog, a valid rabies vaccination is required.
  7. The Operator may refuse to accept an animal if the conditions set out in this section have not been met or if the animal’s condition or behavior poses a justified threat to people, other animals or property.
  8. If the Guest arrives with an unreported animal, the Operator may refuse to allow it to stay. If the Operator agrees to the animal’s continued stay, the Guest shall pay the fee for the entire period of its actual stay and cover reasonable and documented costs resulting from the failure to report it in advance.

§ 3. Fee for an animal’s stay

  1. The fee for the stay of one animal is PLN 60 gross for each commenced hotel day.
  2. The fee shall be paid in accordance with the reservation conditions, no later than before the animal is accommodated.
  3. The fee applies solely to the animal’s stay and does not include the costs of additional cleaning, disinfection, laundry, repair or removal of damage.
  4. If the Operator agrees to the stay of more than one animal, the fee is charged separately for each animal.

§ 4. Rules for an animal’s stay in the Apartment

  1. The Guest shall provide equipment appropriate to the animal’s species and needs, in particular a leash, collar or harness, muzzle – if required, carrier or kennel crate, bed, bowls, food, litter box and cat litter, as well as waste bags.
  2. The animal should remain under the Guest’s direct supervision.
  3. The animal may be left without direct supervision only in a suitably selected carrier or kennel crate that ensures its safety and allows it to change position freely, provided that it does not disturb the peace of other Guests.
  4. If the animal is left in the Apartment, the Guest shall place information about its presence in a visible location by the entrance and remain reachable at the telephone number provided to the Operator.
  5. Before staff are scheduled to enter the Apartment, the Guest is required to secure the animal or remove it from the Apartment. Staff may refuse to enter if the animal has not been properly secured.
  6. Animals are not permitted on beds, sofas, armchairs or other furniture and textile furnishings.
  7. It is prohibited to use towels, bed linen, blankets, dishes or other Property equipment for the animal’s needs.
  8. Animals are prohibited from relieving themselves inside the building, except for a cat using a litter box located in the Apartment. In the event of soiling, the Guest shall immediately remove the waste and inform the Operator if additional cleaning is required.
  9. The Guest is required to prevent persistent barking, meowing and other behavior that disturbs the peace of other Guests.
  10. Any damage or permanent soiling caused by the animal must be reported to the Operator immediately.

§ 5. Common areas and Property grounds

  1. Outside the Apartment, the animal may stay only in circulation areas necessary for entering and leaving the Property and in outdoor areas to the extent permitted by the Operator.
  2. In common areas, a dog must be kept on a leash and a cat should remain in a closed carrier.
  3. A dog displaying behavior that may pose a threat must additionally wear a muzzle or remain in an appropriate carrier.
  4. Animals are prohibited from entering the Baltic Chill area, in particular the SPA area, saunas and fitness room, as well as other common rooms that are not circulation areas.
  5. In outdoor areas, the animal must remain under the Guest’s direct control and be kept on a leash or in a carrier.
  6. The Guest is required to immediately remove all waste left by the animal.
  7. The Guest should prevent the dog from relieving itself inside the building and in the Property’s recreational areas. If soiling occurs, the Guest shall remove it immediately and inform the Operator if additional cleaning is required.
  8. Outside the Property grounds, the Guest shall comply with generally applicable laws and the rules applicable to the given location.

§ 6. Damage and additional cleaning

  1. The Guest is liable for damage caused by the animal in accordance with the applicable provisions of law.
  2. If the animal’s presence or a breach of these Rules results in the need for additional cleaning, disinfection, laundry, odor neutralization, repair or replacement of equipment, the Guest shall cover the reasonable and documented costs of such actions.
  3. The amount due shall be determined on the basis of the actual extent of the damage or soiling, taking into account normal wear and tear of the equipment.
  4. The Operator shall provide the Guest with information on the basis and amount of the costs charged and – at the Guest’s request – documents or a calculation justifying their amount.

§ 7. Breach of the Rules

  1. In the event of a breach of these Rules, the Operator may require the Guest to remedy the breach or its consequences immediately.
  2. If the animal’s behavior poses a threat, causes significant nuisance or the breach is serious, the Operator may withdraw consent for the animal’s stay and demand its immediate removal from the Property grounds.
  3. If the Guest refuses to comply with the Operator’s request or repeatedly breaches these Rules, the Operator may terminate the accommodation services agreement with immediate effect if continued provision of the services is not possible.
  4. Settlement of the unused portion of the stay and the costs incurred by the Operator shall be made in accordance with the applicable provisions of law, the Terms and Conditions for the Provision of Accommodation Services and the reservation conditions.

§ 8. Assistance dogs

  1. The provisions of these Rules do not restrict the rights of persons using an assistance dog within the meaning of the applicable provisions of law.
  2. A certified assistance dog is not subject to restrictions concerning the animal’s type, weight and age, the requirement to obtain the Operator’s consent, the fee for the stay, access to the Property, or the requirement to keep the dog on a leash or fit it with a muzzle – to the extent resulting from the applicable provisions of law.
  3. The condition for exercising these rights is compliance with the requirements provided for by law, in particular equipping the dog with a harness and possessing documents confirming its status and the required vaccinations.
  4. A person using an assistance dog is liable for damage caused by the dog in accordance with the applicable provisions of law.
  5. For the smooth organization of the stay, the Operator recommends providing advance notice of arrival with an assistance dog; such notification is solely organizational in nature and is not a condition for exercising statutory rights.

§ 9. Final provisions

  1. These Rules are made available to the Guest before confirmation of the stay with an animal in a manner that enables them to be saved and reproduced.
  2. Making a reservation that includes an animal’s stay or subsequently obtaining the Operator’s consent for such a stay constitutes acceptance of these Rules.
  3. In matters not regulated by these Rules, the Terms and Conditions for the Provision of Accommodation Services, the reservation conditions and the applicable provisions of law shall apply.
  4. These Rules enter into force on the date indicated on the first page of the document.